Privacy Policy

MOON FAZE operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Information we collect:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings should you create an account with us.
Communications with us, including information you include in communications with us — for example, when sending a customer support enquiry.
Device information, including information about your device, browser, IP address, and how you interact with our Services.

How we use this information:

We use the information above to process and fulfil your orders, communicate with you about your order or enquiries, improve our Services, prevent fraud, and — where you've consented — send you marketing communications.

Third-party service providers:

We share your information with trusted third parties who help us operate our business, including:

Our print-on-demand production and fulfilment partner, who receives your name, shipping address, and order details in order to produce and ship your product directly to you. Products are printed and dispatched by this partner on our behalf, using our designs.
Our payment processor, who handles payment information securely on our behalf. We do not store your full card details.
Shopify, our e-commerce platform provider, who hosts our store and processes transactions.
Meta (Facebook/Instagram), if you interact with our ads or website — we may use tracking tools (such as the Meta Pixel) to understand ad performance. You can manage ad preferences through your Meta account settings.

For more information: You can learn more about how Shopify, our e-commerce platform, handles data and consumer privacy rights: https://www.shopify.com/au/legal/privacy/consumers

Cookies:

Our website uses cookies to remember your preferences, understand how visitors use our site, and support advertising. You can disable cookies through your browser settings, though some site features may not work as intended.

Data security:

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no method of transmission over the internet is 100% secure.

Your rights:

You may request access to, correction of, or deletion of your personal information at any time by contacting us at admin@moonfaze.au.

Children's privacy:

Our Services are not directed at children, and we do not knowingly collect personal information from anyone under 18.

Changes to this policy:

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Questions about this Privacy Policy can be directed to admin@moonfaze.au.